{"id":3095,"date":"2026-11-02T10:22:41","date_gmt":"2026-11-02T08:22:41","guid":{"rendered":"https:\/\/swiftstop.eu\/privacy-policy\/"},"modified":"2026-11-02T10:23:19","modified_gmt":"2026-11-02T08:23:19","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/swiftstop.eu\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<h2>1. Controller<\/h2>\n<p>Vistasquare GmbH<br \/>Mitterstra\u00dfe 36, 8055 Graz, Austria<br \/>Email: <a href=\"mailto:office@vista-square.at\">office@vista-square.at<\/a><br \/>Company register: FN 606857m, Regional Court for Civil Matters Graz<\/p>\n<p>This Privacy Policy explains which personal data we process on swiftstop.eu, for what purpose, on what legal basis, and for how long. You can find more information about us in the <a href=\"https:\/\/swiftstop.eu\/en\/legal-notice\/\">Legal Notice<\/a>.<\/p>\n<h2>2. Hosting and server log files<\/h2>\n<p>This website is hosted by Hostinger International Ltd. (Larnaca, Cyprus); the servers are located in the EU (Frankfurt am Main). When you access any page, the server processes technically necessary data: IP address, date and time, the address accessed, browser and operating system, and the previously visited page. We need these log files to operate the website securely and reliably and to defend against attacks (Art. 6(1)(f) GDPR). They are stored only as long as necessary for this purpose and then deleted automatically. We have a data processing agreement with Hostinger.<\/p>\n<h2>3. Booking pitches (online shop)<\/h2>\n<p>To make a booking, we process your order data: name, email address, billing address, phone number if applicable, the booked pitch, the period, and payment information. We need this data to conclude and perform the contract, send you the booking confirmation, and issue the invoice (Art. 6(1)(b) GDPR). The shop runs on WooCommerce directly on our server.<\/p>\n<p><strong>License plate number, number of people, and age.<\/strong> Before booking, we ask for your vehicle\u2019s license plate number, the number of people, and their ages. We use the license plate number to assign your vehicle to the booking and to check the pitches (Art. 6(1)(b) GDPR). We need the number of people and ages to calculate the legally required overnight stay tax (local\/tourism tax), apply age exemptions, and settle accounts with the responsible municipality. We are required to do this under regional tax and tourism laws (Art. 6(1)(c) GDPR). Where required by law, we pass this data on to the municipality where the pitch is located.<\/p>\n<p><strong>Check-in via QR code.<\/strong> The QR code at the pitch takes you directly to the booking page. Only the booking data listed above is processed.<\/p>\n<p><strong>Retention.<\/strong> We keep invoices and accounting records for seven years, as required by Section 132 of the Austrian Federal Fiscal Code (BAO) (Art. 6(1)(c) GDPR). We delete all other booking data as soon as we no longer need it for processing or for potential claims.<\/p>\n<h2>4. Payment providers<\/h2>\n<p>You can pay via the following providers. For this purpose, we pass the data required for payment on to the provider you choose (Art. 6(1)(b) GDPR). The providers carry out their own fraud and security checks and are responsible for them.<\/p>\n<ul>\n<li><strong>WooPayments \/ Stripe:<\/strong> Card payment, Apple Pay, Google Pay, and Klarna via WooPayments (Automattic\/WooCommerce). Payments are processed by Stripe Payments Europe, Ltd. (Dublin, Ireland); Klarna payments by Klarna Bank AB (Stockholm, Sweden). For the payment fields and express checkout to work, the order and product page load scripts from Stripe (js.stripe.com). Your IP address is transmitted to Stripe in the process.<\/li>\n<li><strong>PayPal:<\/strong> PayPal (Europe) S.\u00e0 r.l. et Cie, S.C.A. (Luxembourg). PayPal uses Google reCAPTCHA, among other things, for fraud detection.<\/li>\n<\/ul>\n<p>Data may be transferred to the USA. This is based on the EU-US Data Privacy Framework and\/or Standard Contractual Clauses.<\/p>\n<h2>5. Contact form and email<\/h2>\n<p>If you contact us via the contact form or by email, we process your details (name, email, message) to respond to your enquiry (Art. 6(1)(b) GDPR). We store enquiries for up to three years after processing is completed, unless a longer statutory retention period is required. To protect against spam, Cloudflare Turnstile (Cloudflare, Inc., USA) or Google reCAPTCHA (Google Ireland Limited, Dublin) may be used on the form. Both services only load once you have consented via the cookie banner (Art. 6(1)(a) GDPR).<\/p>\n<h2>6. Cookies and consent management (Borlabs Cookie)<\/h2>\n<p>We set technically necessary cookies without consent because the website does not work without them (Section 165(3) TKG 2021). These include WooCommerce cookies for the cart and checkout (e.g. <code>woocommerce_cart_hash<\/code>, <code>woocommerce_items_in_cart<\/code>, <code>wp_woocommerce_session_*<\/code>), the WPML cookie for the selected language (<code>wp-wpml_current_language<\/code>), and the cookie <code>borlabs-cookie<\/code>, in which we store your cookie selection for 60 days. This allows us to prove what you consented to (Art. 6(1)(c) GDPR in conjunction with Art. 7(1) GDPR).<\/p>\n<p>We only load all other services in sections 7 to 9 once you have consented in the cookie banner (Art. 6(1)(a) GDPR, Section 165(3) TKG 2021). You can withdraw your consent at any time via the cookie settings. Anything processed up to that point remains lawful.<\/p>\n<h2>7. Statistics<\/h2>\n<ul>\n<li><strong>Google Analytics (via Site Kit by Google):<\/strong> Google Ireland Limited (Dublin, Ireland). We analyse how our website is used (pages accessed, time spent, device, approximate location). Cookies such as <code>_ga<\/code> and <code>_ga_*<\/code> are set for this purpose and are valid for up to 2 years. Data may be transferred to the USA and is based on the EU-US Data Privacy Framework.<\/li>\n<li><strong>Jetpack Stats and WooCommerce Analytics:<\/strong> Aut O\u2019Mattic A8C Ireland Ltd. (Dublin, Ireland) and\/or Automattic Inc. (USA). These services generate visitor and shop statistics (e.g. pages accessed and steps in the checkout process). Data may be transferred to the USA and is based on the EU-US Data Privacy Framework.<\/li>\n<li><strong>Order source (WooCommerce Order Attribution):<\/strong> WooCommerce uses the cookies <code>sbjs_*<\/code> (session or up to a few months) to store how you found us (e.g. search engine or direct visit) and assigns this to your order. The data remains on our server.<\/li>\n<\/ul>\n<h2>8. Map (Open User Map \/ OpenStreetMap)<\/h2>\n<p>Our pitch map uses the Open User Map plugin. The map tiles come from the tile.openstreetmap.de server operated by FOSSGIS e.V. (Germany). When the map loads, your IP address is transmitted to this server. The map is only loaded after you have consented via the cookie banner (Art. 6(1)(a) GDPR). If you use the \u201cMy location\u201d function, your browser will ask for permission first. Your location is then used only in your browser to align the map and is not stored by us.<\/p>\n<h2>9. Accessibility widget (Ally)<\/h2>\n<p>For accessibility settings (e.g. font size, contrast), we offer the \u201cAlly\u201d widget from Elementor Ltd. (Israel). The EU Commission has issued an adequacy decision for Israel. The widget is only loaded after you have consented (Art. 6(1)(a) GDPR). Your settings are stored locally in your browser.<\/p>\n<h2>10. Obligation to provide data and automated decisions<\/h2>\n<p>To make a booking, we need the details marked as mandatory fields, including license plate number, number of people, and age. Without them, we cannot rent out the pitch or settle the overnight stay tax. We do not carry out automated decision-making, including profiling (Art. 22 GDPR).<\/p>\n<h2>11. Your rights<\/h2>\n<p>You have the right to access, rectification, erasure, restriction of processing, and data portability. You can also object to processing and withdraw consent you have given at any time. To do so, email us at <a href=\"mailto:office@vista-square.at\">office@vista-square.at<\/a>. If you believe we are processing your data unlawfully, you can lodge a complaint with the Austrian Data Protection Authority: Barichgasse 40\u201342, 1030 Vienna, <a href=\"mailto:dsb@dsb.gv.at\">dsb@dsb.gv.at<\/a>, <a href=\"https:\/\/www.dsb.gv.at\" target=\"_blank\" rel=\"noopener\">www.dsb.gv.at<\/a>.<\/p>\n<p><em>Last updated: November 2026<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>1. 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